The Person-Centered Contraceptive Counseling (PCCC) measure is a tool to evaluate patient experience of contraceptive care, and particularly how well healthcare providers are supporting patients during the contraceptive decision-making process. It was developed with deep patient engagement, including qualitative work asking patients about their experiences with and preferences for contraceptive care. It is designed to be used to assess the quality of care in any organization that offers contraceptive counseling to its patients and can also be used to track change over time in response to interventions or other changes in care delivery. This is a critical area of attention in quality improvement given documented gaps in the quality of contraceptive care.
This website is intended to provide background on development and endorsement of the PCCC as a patient-reported outcome measure, support those would like to use the measure, and provide additional resources.
The PCCC, shown below, is given to patients immediately after a contraceptive counseling visit. The measure is available in English and Spanish. The measure was developed by the Person-Centered Reproductive Health Program (PCRHP), led by Dr. Christine Dehlendorf. No official approval from UCSF is required to use the PCCC, however our team is available to answer questions and provide technical assistance to any organization interested in implementing the PCCC. Click here for resources to support implementing the PCCC in your setting. UCSF is available to provide technical assistance to any organization interested in implementing the PCCC. Please contact [email protected], or Project Manager Alyssa Lindsey, for more information.
The PCCC Measure
This survey is about your visit at [clinic name] on [date]. Your answers are private. Your healthcare providers will not see your individual answers.
|
Think about your visit. How do you think [provider name] did? Please rate them on each of the following by circling a number. |
Poor |
Fair |
Good |
Very good |
Excellent |
|
Respecting me as a person |
1 |
2 |
3 |
4 |
5 |
|
Letting me say what mattered to me about my birth control method |
1 |
2 |
3 |
4 |
5 |
|
Taking my preferences about my birth control seriously |
1 |
2 |
3 |
4 |
5 |
|
Giving me enough information to make the best decision about my birth control method |
1 |
2 |
3 |
4 |
5 |